Certificate in Emergency Health Services Management - Quality Improvement in EHS HESA 4020   Quality Improvement in EHS
CREDIT HOURS: 3
The objectives of this course are to (1) lead EHS managers through a step by step process to design, plan, implement, monitor and evaluate a continuous quality improvement initiatives, (2) link continuous quality improvement principles to the concepts and practices of Higher Performance Systems (HPS), (3) apply the principles, practices and tools of continuous quality improvement to an EHS operation, and (4) create a team based continuous quality improvement environment. Participants will be introduced to and will apply the concepts of healthcare improvement teams throughout the course.
CROSS-LISTING: HESA 4003.03