Courses - Managing Change in Health Systems: Sustainability and Adaptation HESA 5315   Managing Change in Health Systems: Sustainability and Adaptation
This class provides a theoretical and practical understanding of the design, implementation, and assessment of transformational and adaptive change processes within healthcare systems. Health system transformation is initiated and sustained by the broader social, political, technological, and economic context within which health systems function. Therefore, assessments of these and other factors related to health system change are examined. Specifically, topics that are covered include examining the environments of healthcare organizations, organizational culture, organizational effectiveness, knowledge management, organizational learning and innovation, business process reengineering, marketing in health systems, and creating and managing the future. Case analysis utilizing health systems examples, individual and group exercises, as well as the completion and presentation of a field project are used to facilitate participation and learning.